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Web-Hosted Solution: ICX

IntegriClaim Express: Transforming Property Claims Estimating

IntegriClaim Express leverages MSB’s industry-leading database and estimating principles with cutting-edge Web technologies to:

• Estimate structural repair and contents claims quickly and accurately.
• Create consistency in settlement practices.
• Deliver vital data you need. 

Our comprehensive reporting tools transform the way you handle property claims by delivering information to help you analyze and manage every aspect of property claims estimating, including claims leakage and indemnity costs.

A sophisticated, yet user-friendly browser interface optimizes the estimating process with all the tools adjusters need to estimate property claims efficiently and consistently. These tools include:

• Customizable wizards that guide adjusters, support telephone claims handling, and streamline the estimating process.
• Powerful macro capabilities that eliminate repetitious, error-prone, and time-consuming entries.
• Easy-to-use document and photo management process for complete, consistent claim documentation.
• Efficient communication technologies including e-mail and import/export functions that connect all parties in the claim process.
• Comprehensive reporting capabilities to deliver essential management information, simplify real-time file review, and speed time to claim settlement.
• Validated “total-component” labor and material cost data researched from thousands of locations to assure accurate, reliable, localized estimates.

Contents Estimating Efficiency and Accuracy:  Property Appraisal Web Service

MSB’s Property Appraisal Web Service™ or PAWS™, is a proven contents search engine that capitalizes on Web technology to create a powerful contents pricing database. This regularly updated pricing tool transforms your contents claims adjustment process by simplifying lengthy contents inventory searches, continuously updating current market prices and validating like-kind-and-quality assessments. 

Structural Estimating with Confidence: Total Component Cost Database

We ensure estimate accuracy and defensibility by stringent research of labor rates, crew make-ups, material, equipment and productivity rates. We calculate each for each line in MSB’s Total Component Cost database. We built this reliable database upon a foundation of over 140 years of combined experience in building cost data research for the property insurance market. MSB’s Data Assets Group, a team of professionals including statisticians, database analysts, research analysts and other specialists who continuously engage in data collection and validation, conducts data research and validation.

The MSB Express platform is a secure, scalable Web-based user interface that gives you online access to powerful MSB estimating systems and data in a format compatible with the IntegriClaim suite of products.  Browser access speeds communication and empowers adjusters to write estimates and resolve claims quickly and accurately.

With IntegriClaim Express, you save money on servers, avoid the cost of implementing system updates, data management and reporting. Additionally, it enables you to accurately predict and reduce technology overhead costs. IntegriClaim Express lets you focus exclusively on your core business, rather than on software maintenance.  Key advantages include:

• Mass Distribution: Users in multiple locations can access the same application and central database from anywhere that they have Internet access. Several different user roles are available, allowing different levels of access to records.
• Scalability: IntegriClaim Express easily meets the needs of everyone from the infrequent user through the largest customers.
• Low Cost of Ownership: IntegriClaim Express eliminates your need to invest in additional servers and seamlessly manages system updates. We deliver quarterly data updates in a single, transparent process, freeing up resources previously engaged distributing and supporting data updates. This process also upgrades the estimating program for all your users simultaneously.
• Central Archiving: MSB stores all estimates in our secure data center environment. Central storage also makes claims analytics and file review feasible and cost-effective.
• Proven Technology: We have already processed millions of estimates on MSB Express platforms with thousands more added every day.