InterChange

Stop disputes before they start.

Unfortunately, disagreements and disputes can arise when dealing with customers. These unpleasant encounters can do more than just ruin your afternoon; they can ruin your relationship with that customer.

We don't ever want to see that happen.

To avoid these potentially costly disputes, we created InterChange. InterChange is a continually updated database of home characteristics that brings new efficiencies to quoting and binding homeowners insurance. With Interchange, home-specific data is available at policy inception. This eliminates the need for policy and premium corrections that can lead to disputes with customers or policy cancellations.

In addition to the money it will save you, InterChange also streamlines your workflow. It does this by easily slipping into your existing insurance-to-value processes and point-of-sale tools.

InterChange works by assigning a unique identifier, similar to an automobile's VIN number, to each single-family owned residence in the United States. Using this unique identifier, InterChange builds a "Master Record" that tracks and archives documented changes for each residence. The home characteristic data in the Master Record comes from multiple resources including the real estate, financial and insurance sectors and remodeling activity as well.

This validated data is ready to use at the underwriters' fingertips and the agents' point of sale.